TERMS OF SERVICE
OVERVIEW
This digital platform is owned and operated by VITAL VYBES SDN BHD. Throughout the duration of your use of this site, the pronouns “we”, “us” and “our” specifically denote VITAL VYBES SDN BHD. This website, encompassing all data, administrative tools, and professional services, is offered to you—the user—contingent upon your express acceptance of the entirety of the terms, conditions, policies, and legal notices articulated herein.
By engaging with our site, registering an account, or executing a commercial transaction, you are participating in our “Service” and consequently agree to be legally bound by the following covenants (“Terms of Service”, “Terms”). These Terms incorporate additional policies and conditions referenced via hyperlink. These Terms apply to all site participants, including but not limited to casual browsers, commercial vendors, customers, independent merchants, and contributors of intellectual content.
We advise that you review these Terms of Service with due diligence prior to accessing our digital infrastructure. By accessing any portion of the site, you acknowledge that you have read and agreed to be bound by these Terms. Should you fail to agree to the full scope of this agreement, you are hereby denied access to the website and its associated services. If these Terms are construed as an offer, acceptance is restricted exclusively to these precise Terms.
Any subsequent features, enhancements, or tools integrated into the current site shall likewise be governed by these Terms of Service. You may examine the prevailing version of the Terms at any time on this page. We reserve the unilateral right to amend, modify, or substitute any segment of these Terms by publishing such revisions to our platform. It remains your affirmative duty to review this page periodically for updates. Your continued engagement with the site following such updates constitutes an irrevocable acceptance of those modifications.
SECTION 1 – ONLINE RETAIL TERMS
By consenting to these Terms of Service, you represent and warrant that you have attained the age of majority in your jurisdiction of residence, or that you are of the age of majority and have provided us with express authorization to permit any of your minor dependents to utilize this site.
You are strictly prohibited from transmitting any digital worms, malicious viruses, or any code of an inherently destructive or intrusive nature.
Any breach, default, or violation of these Terms shall result in the immediate and summary termination of your right to utilize our Services.
SECTION 2 – GENERAL PROVISIONS
We reserve the absolute right to decline service to any individual or entity for any reason at our sole discretion at any time.
You acknowledge that your user-generated content (excluding sensitive credit card data) may be transmitted without encryption and undergo (a) transmission across diverse telecommunications networks; and (b) technical modifications to align with the requirements of connecting hardware or networks. Credit card data is rigorously encrypted during all network transfers.
You covenant not to reproduce, replicate, duplicate, sell, trade, or exploit any segment of the Service, the use of the Service, or access to the Service, including any contact information hosted on the website, without obtaining prior express written authorization from us.
The descriptive headings utilized within this agreement are for organizational convenience only and shall not restrict or otherwise modify the interpretation of these Terms.
SECTION 3 – PRECISION, INTEGRITY, AND RELEVANCY OF DATA
We shall not be held liable should the information rendered on this platform be inaccurate, incomplete, or obsolete. The content on this site is provided for preliminary informational purposes only and must not be utilized as the primary basis for making substantive decisions without consulting primary, more authoritative, or more timely information sources. Any reliance placed upon the materials found on this site is strictly at your own peril.
This site may feature certain historical data which, by its nature, is not current and is provided solely for contextual reference. We retain the right to alter the contents of this site at our discretion, yet we maintain no legal obligation to update any information herein. You agree that the responsibility to monitor the site for material changes rests solely with you.
SECTION 4 – ADJUSTMENTS TO SERVICES AND PRICING
Valuations and prices for our products are subject to fluctuation and modification without prior notification.
We reserve the right at any time to alter, suspend, or discontinue the Service (or any component or content thereof) without prior notice.
We shall not be liable to you or any third-party for any such modification, price adjustment, temporary suspension, or permanent discontinuance of the Service.
SECTION 5 – PRODUCTS AND COMMERCIAL SERVICES
Specific products or services may be offered exclusively through the website. These offerings may be subject to limited availability and are eligible for return or exchange strictly in accordance with our established Return Policy.
We have exerted reasonable efforts to depict the colors and visual representations of our products with maximum accuracy. However, we cannot warrant that your electronic monitor’s display of any particular color will be a precise representation.
We reserve the right, though not the obligation, to restrict the sale of our products or Services to any specific person, geographic locale, or jurisdiction. We may exercise this prerogative on a case-by-case basis. We reserve the right to cap the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to withdraw any product from the market at any time. Any offer for a product or service is void where prohibited by law.
We do not warrant that the quality of any goods, services, or information obtained by you will satisfy your subjective expectations, nor do we guarantee that every deficiency in the Service will be rectified.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT RECORDS
We reserve the right to reject any order you submit to us. We may, at our sole discretion, curtail or cancel quantities purchased per individual, per household, or per transaction. Such restrictions may apply to orders linked to the same customer account, credit card, or billing/shipping address. In the event of an order modification or cancellation, we may attempt notification via the email or billing contact provided at the time of purchase. We reserve the right to prohibit orders that, in our professional judgment, appear to be initiated by dealers, unauthorized resellers, or distributors.
You agree to provide current, comprehensive, and accurate transaction and account data for all purchases. You agree to promptly update your account profile, including email addresses and credit card details (numbers and expiry dates), to facilitate the completion of transactions and ensure we can contact you as necessary.
For further clarification, please consult our Return Policy.
SECTION 7 – DISCRETIONARY THIRD-PARTY TOOLS
We may grant you access to third-party digital tools over which we exercise no oversight, control, or editorial input.
You acknowledge and agree that access to such tools is provided on an ”as is” and “as available” basis without any warranties, representations, or conditions of any kind and without our endorsement. We shall bear no liability whatsoever arising from or relating to your utilization of these optional third-party tools.
Any use of optional tools provided through the site is entirely at your own risk and discretion, and you should ensure you are cognizant of and agree to the terms provided by the relevant third-party provider(s).
We may also, in the future, introduce new services or features (including new resources and tools). Such additions shall be subject to these existing Terms of Service.
SECTION 8 – THIRD-PARTY HYPERLINKS
Specific content and services available via our platform may incorporate materials sourced from third parties.
Hyperlinks on this site may redirect you to third-party platforms that are not affiliated with us.
We are not responsible for auditing or evaluating the content or accuracy of such sites, and we do not warrant or assume any liability for third-party materials, websites, or any other peripheral products or services.
We are not liable for any damages or harm connected to the acquisition or use of goods, services, or content made in connection with any third-party platforms. Please scrutinize the third-party’s policies and practices before engaging in any transaction. Claims or inquiries regarding third-party products must be directed to the third party in question.
SECTION 9 – USER SUBMISSIONS, FEEDBACK, AND COMMENTS
If, at our request or of your own volition, you transmit specific submissions (e.g., contest entries, creative ideas, proposals, or plans) via any medium (“comments”), you grant us an unrestricted right to edit, publish, distribute, and translate such comments at any time. We are under no obligation to: (1) maintain comments in confidence; (2) provide financial compensation; or (3) offer a formal response.
We may, but are not obligated to, monitor or remove content that we deem, in our sole discretion, to be unlawful, derogatory, libelous, defamatory, obscene, or otherwise violative of intellectual property rights or these Terms.
You warrant that your comments shall not infringe upon the rights of any third party, including copyright, trademark, or privacy rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, nor any malware intended to disrupt the Service. You may not utilize a fraudulent email address or otherwise misrepresent your identity. You remain solely responsible for the accuracy of your comments. We assume no liability for comments posted by you or any third party.
SECTION 10 – PRIVACY AND PERSONAL DATA
The submission of personal data through our digital store is strictly governed by our Privacy Policy. Please refer to said policy for further details.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, our site may contain typographical errors or omissions pertaining to product descriptions, pricing, promotional offers, shipping charges, or availability. We reserve the right to rectify any such errors and to update information or cancel orders if any data within the Service or on a related website is found to be inaccurate at any time without prior notice (including post-order submission).
We assume no obligation to update or clarify information in the Service, including pricing data, except as mandated by law. No specific update date applied to the Service should be construed as an indication that all information has been modified or refreshed.
SECTION 12 – PROHIBITED ACTIVITIES
In addition to other constraints, you are prohibited from utilizing the site or its content: (a) for any illicit purpose; (b) to incite others to perform unlawful acts; (c) to violate any international or domestic regulations and laws; (d) to infringe upon our intellectual property or that of others; (e) to harass, defame, or discriminate based on protected characteristics; (f) to provide fraudulent information; (g) to upload malicious code; (h) to harvest the personal data of others; (i) to engage in spamming, phishing, or scraping; (j) for any immoral purpose; or (k) to bypass security features. We reserve the right to terminate your access for violating these prohibitions.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
By utilizing this website, you assume all inherent risks, including potential damage to software or data caused by viruses transmitted via this site or third-party content. To the maximum extent permitted by law, all express or implied warranties and conditions are hereby excluded. You agree to indemnify VITAL VYBES SDN BHD for any losses or expenses arising from your access to this platform.
You expressly acknowledge that your use of the Service is at your sole risk. The Service and all products are provided ‘as is’ and ‘as available’ without any representation or warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall VITAL VYBES SDN BHD, our directors, officers, or affiliates be liable for any injury, loss, or consequential damages of any kind—including lost profits or data—arising from your use of the Service or any products procured therefrom, even if we have been advised of the possibility of such damages. In jurisdictions where the exclusion of liability for incidental damages is not permitted, our liability shall be limited to the maximum extent sanctioned by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless VITAL VYBES SDN BHD, our parent company, subsidiaries, and employees from any third-party claim or demand, including reasonable legal fees, arising out of your breach of these Terms of Service, your violation of any law, or your infringement of the rights of a third party.
SECTION 15 – SEVERABILITY
Should any provision of these Terms be adjudicated as unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law. The unenforceable portion shall be deemed severed from these Terms, and such a determination shall not impair the validity and enforceability of the remaining provisions.
SECTION 16 – TERMINATION
The accrued obligations and liabilities of the parties prior to the date of termination shall survive the dissolution of this agreement for all relevant purposes.
These Terms of Service remain effective until terminated by either party. You may terminate these Terms at any time by notifying us of your intent or by ceasing use of our site.
If, in our professional judgment, you fail to comply with any provision of these Terms, we may terminate this agreement summarily without notice. You shall remain liable for all outstanding balances due up to the date of termination, and we may subsequently deny you access to our Services.
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision within these Terms shall not constitute a waiver of such right.
These Terms of Service and any associated policies constitute the entire agreement and understanding between you and VITAL VYBES SDN BHD, superseding all prior oral or written communications and proposals. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 18 – GOVERNING JURISDICTION
These Terms and Conditions, and any resulting Contract (including non-contractual obligations), shall be governed by and construed in accordance with the Laws of Malaysia. Both parties hereby submit to the non-exclusive jurisdiction of the Malaysian Courts. All formal communications and dealings shall be conducted in the English language.
SECTION 19 – AMENDMENTS TO TERMS OF SERVICE
You may review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update or replace any portion of these Terms by publishing updates to our website. It is your affirmative responsibility to monitor our website for changes. Your continued use of the Service following the posting of modifications constitutes a binding acceptance of those changes.
